Privacy Policy

Last updated: March 9, 2026

This Privacy Policy explains how Saturday Cookoff collects, uses, stores, and discloses personal information when you use our app, website, and related services (the "Service").

This policy is written for Australian users and aligns with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs).

1. Who We Are

The Service is operated by SaturdayCookoff Pty Ltd ("Saturday Cookoff," "we," "our," or "us").

For privacy requests, contact:

Email: support@saturdaycookoff.com

Once a legal entity is registered, we will update this policy with that entity name.

2. What This Policy Covers

This policy covers personal information collected through:

The Saturday Cookoff mobile app and web app;
Our website and marketing pages;
Customer support interactions; and
Communications you opt into (for example, reminders and updates).

It does not cover third-party websites, services, or payment providers we do not control.

3. Personal Information We Collect

Depending on how you use the Service, we may collect:

3.1 Account and Profile Information

Name, username, email address, phone number;
Profile photo, bio, preferences, and account settings;
Authentication and login details (including one-time verification data).

3.2 Content You Provide

Photos, videos, recipes, captions, comments, reactions, and group posts;
Messages or information you send to support.

3.3 Technical and Usage Information

Device type, operating system, app version, IP address, browser details;
Log data, feature usage, clicks, session times, and crash diagnostics;
Approximate location inferred from IP or device settings (where enabled).

3.4 Transaction and Subscription Information (If Applicable)

Purchase status, subscription tier, billing events, and payment metadata;
We generally do not store full payment card details where processed by third-party payment providers.

4. Sensitive Information

Some content (for example dietary needs, allergy-related notes, or health-adjacent details) may be sensitive in context.

We only collect sensitive information where reasonably necessary, with consent where required by law, and handle it with additional care.

5. How We Collect Personal Information

We collect personal information:

Directly from you (account setup, profile edits, content uploads, support requests);
Automatically through your use of the Service (logs, analytics, device data);
From third-party service providers supporting authentication, hosting, analytics, security, or messaging;
From other users where they interact with your content or invite you to groups.

6. Why We Collect, Hold, Use, and Disclose Information

We use personal information to:

Provide, operate, and improve the Service;
Authenticate users and secure accounts;
Show your content and social interactions according to your settings;
Send service messages, reminders, and updates;
Monitor performance, troubleshoot errors, and prevent abuse/fraud;
Comply with legal obligations and enforce our terms.

We may also use de-identified or aggregated data for analytics, product improvement, and reporting.

7. Disclosure of Personal Information

We may disclose personal information to:

Cloud hosting, storage, analytics, and infrastructure providers;
Customer support and communication vendors;
Security, fraud prevention, and moderation providers;
Professional advisers (legal, accounting, insurance) where needed;
Regulators, law enforcement, or courts where required by law;
A buyer or successor in a merger, acquisition, or restructuring.

We do not sell personal information for money.

8. Overseas Disclosure

Some providers we use may store or process personal information outside Australia.

Where we disclose personal information overseas, we take reasonable steps to ensure recipients handle it consistently with Australian privacy law (including APP 8), unless an exception applies.

9. Cookies and Similar Technologies

We may use cookies, SDKs, pixels, and similar technologies to:

Keep you signed in;
Remember preferences;
Understand app and website usage;
Improve performance and reliability.

You can manage some tracking through browser/device settings, though this may affect functionality.

10. Direct Marketing and Notifications

We may send service-related messages (for example account, security, and operational notices).

Where we send promotional communications, we will provide an unsubscribe or opt-out method. You can also change notification preferences in your account settings where available.

11. Data Quality, Security, and Retention

We take reasonable steps to:

Keep personal information accurate and up to date;
Protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure;
Limit access to personal information on a need-to-know basis.

We retain personal information only as long as needed for service delivery, legal, security, fraud prevention, and record-keeping obligations, then delete or de-identify it where reasonable.

12. Access, Correction, and Deletion Requests

You may request access to or correction of your personal information by contacting us at support@saturdaycookoff.com.

You may also request account deletion. We may retain some information where required or permitted by law (for example security logs, legal compliance records, or unresolved disputes).

We will respond within a reasonable period and may need to verify your identity before actioning requests.

13. Data Breaches

If we experience an eligible data breach likely to result in serious harm, we will act in accordance with the Notifiable Data Breaches (NDB) scheme under the Privacy Act.

Where required, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC).

14. Children

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13 without appropriate authorization.

If you believe a child has provided personal information improperly, contact us and we will take appropriate steps.

15. Complaints

If you have a privacy complaint, contact us first at support@saturdaycookoff.com with details of your concern.

We will investigate and respond within a reasonable timeframe.

If you are not satisfied with our response, you may lodge a complaint with the OAIC:

Website: https://www.oaic.gov.au
Privacy complaints information: https://www.oaic.gov.au/privacy/privacy-complaints

16. Changes to This Policy

We may update this Privacy Policy from time to time.

If changes are material, we will provide notice through the Service or other appropriate channels. The "Last updated" date above shows when this version took effect.

17. Contact Us

For privacy questions or requests:

Email: support@saturdaycookoff.com

Include your account email, full name, and a clear description of your request.